WHAT IS THE PSRC OF AMERICA?
WHAT THE PSRC HAS TO OFFER
WHO USES OUR SERVICES?
MISSION STATEMENT
AFFILIATED ORGANIZATION


What is the PSRC of America?

The PSRC of America is an organization of physicians, nurses, administrators, allied health care professionals, and data analysts providing services to promote quality of care and the efficient management of health care resources in managed care and traditional settings.

Through our Administrative Support Division we also provide clients in both health care and other fields with technical advice and skill in developing and maintaining the technology required to function in today's economy.

Founded in 1977, the PSRC is an independent, not-for-profit organization serving corporate and governmental clients.

Our services are available to large and small clients, on a local or national basis.

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What the PSRC Has to Offer

The rapid changes occurring in the health care system, as well as increasing consumer expectations, have prompted a reevaluation of how health care is provided. Health care organizations are increasingly faced with the need to balance cost containment with vigilant concern for quality and access to care. In this changing environment, the PSRC assists health care providers by assuming many of the clinical review and administrative tasks associated with an enhanced delivery system

As an organization of clinical personnel committed to professional standards, the PSRC works with its clients to develop quality care mechanisms within an efficiently managed structure. Our services are tailored to client needs and encompass design and implementation of quality and cost management programs, individual medical record or environmental site reviews, and educational and training programs for professional caregivers.

The PSRC has an outstanding reputation in the health care field. We are adept at working with all segments of the provider community, particularly physicians. Our clinical staff have hands-on experience and understand current practice patterns. They have earned the respect of the professionals they have evaluated.

See also the Services page for information on our Administrative Support Division.

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Who Uses Our Services?

Managed care organizations serving both public and/or private patients
Credentialing departments
Quality and utilization management departments
Physician networks
Community-based health clinics
Hospitals
Insurers
State and local departments of health, social services and mental health
Foundations supporting services to increase health care access and quality
Federal health care regulatory agencies
Pharmaceutical companies

Professional and Trade Associations

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Mission Statement

The PSRC of America, Inc. was established to accomplish three principal goals:

to maintain and enhance the quality of health care
to encourage the delivery of appropriate types of care
to engage in activities which advance the public benefit.

In pursuit of these goals the PSRC carries out, on behalf of managed care, corporate and public sector clients, programs which review and seek to enhance the quality and efficiency of health care delivery in all settings. The scope of our services includes physician office practice patterns, credentialing mandates, and educational and research projects designed to promote the general health and well-being of the community at large.

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Affiliated Organization

From 1985 to 2003, The Foundation for Quality Medical Care, Inc. (Foundation) carried out the following programs:

Nursing Home Audits

The Foundation validated the level of care and resources provided to New York State nursing home residents. The program used the Patient Review Instrument, commonly known as the PRI.

Registered nurses from the Foundation audited the information submitted by nursing homes on their resident population. This audited information formed the basis for State reimbursement to the facility for the care rendered to nursing home residents.

Approximately 50,000 resident records were reviewed annually at more than 700 skilled nursing facilities.

The Hotline

The Foundation served as the "hotline" for any individual, institution or community-based organization which required information and clarification on the PRI program described above. Our registered nurses answered questions on how to complete the form, what medical conditions met the program criteria as well as numerous other questions relating to the program.

Thousands of inquiries were answered every year. The hotline facilitated understanding of the patient assessment process and enhanced program effectiveness.

Other Activities

Over the years, the Foundation has been called upon by the New York State Department of Health to carry out many other programs. These include a study to assess the time spent by registered nurses caring for patients in the home, and an intensive clinical review of cerebral palsy/rehabilitation patients and the services they receive at diagnostic and treatment centers.

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